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Shipping Information
All LivWell orders are shipped via Canada Post with tracking included.
We take great care in packaging every order discreetly and securely to ensure your products arrive in perfect condition.
Processing Times
Orders are typically processed and shipped within 1–3 business days.
You’ll receive a shipping confirmation email with tracking details as soon as your order is dispatched.
Shipping Options
Standard Shipping (Tracked): 3–7 business days within Canada
Express Shipping: 1–3 business days (available at checkout)
International Shipping: Coming soon
Discreet Packaging
All LivWell orders are shipped in plain, unbranded packaging for your privacy. The return address will appear as LWL Fulfillment.
Lost or Delayed Packages
If your order hasn’t arrived within the expected timeframe, please contact [email protected] with your order number, and our team will help you locate or replace it.
Product Returns
Due to the nature of our products, we do not accept returns or exchanges once an order has been processed.
All LivWell compounds and supplements are sealed for safety and purity, and we are unable to restock or resell items once they have left our facility.
We take every precaution to ensure your order arrives accurately and in perfect condition. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at [email protected], and our team will review your case promptly.
By placing an order with LivWell, you acknowledge and agree to this no-returns policy.